Privacy Policy

Scope of This Privacy Policy

For eligible requests, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. Under this standard, it covers website visits, purchases, service communications, and interactions with our advertising.

Google Advertising and Measurement

Where applicable, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. Under this standard, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Data Categories and Uses

For eligible requests, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. To keep expectations transparent, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Your U.S. Privacy Choices

Consistent with these terms, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. Consistent with these terms, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. For eligible requests, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Data Stewardship

For eligible requests, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. In practical terms, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. For customer assurance, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: support@hexclire.shop
Phone: (785) 434-2802
Physical and return address: 2940 North 13th Street, Kansas, Kansas 66104, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)